Job Description

Job Description

Job Description

Description:

Grand Superior Lodge - Two Harbors, Minnesota

Discover Your Odyssey

Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us—an award-winning team that not only works together but plays together, creating an environment where every day is an adventure.

Why Odyssey?

At Odyssey Resorts, we don't just offer job opportunities; we provide a canvas for your career dreams. Here's what you can expect:

• Flexible Freedom: Experience work-life balance with flexible schedules, working hours, and payday on demand. Your success is not just about the work you do; it's about the life you build around it.
• Employer Recognition: Join a company recognized as a Star Tribune Top 200 Minnesota Workplace for two consecutive years. Odyssey has become an employer of choice, fostering happy employees and a culture worth celebrating.
• State-of-the-Art Resources: Access cutting-edge tools and resources designed for your success. With ample and relevant learning and training resources, we invest in your growth.
• Hospitality from the HEART: Immerse yourself in a culture that revolves around the “Hospitality from the HEART” philosophy—a welcoming space where diversity, equity, and inclusion are not just words but lived experiences. Be part of a team where your unique contributions brighten the lives of guests and enrich your own journey.
• Engage, Innovate, Impact: Become a part of Odyssey Cares, including our sustainability program aligned with the UNESCO Sustainable Travel Pledge. Our team actively invests in local communities, collaborates for industry innovation, supports charitable causes, and encourages personal stewardship. At Odyssey, your work extends beyond the resorts; it's a catalyst for positive change.
• Open Doors for Growth : As part of a growth-focused company, unlock opportunities for career advancement. You’ll be part of an engaged team that values your ideas and nourishes your potential.
• Awesome Benefits: We care about our employees' wellbeing. That's why all part-time employees have access to our Employee Assistance Program (EAP) and will accrue paid time off pursuant to Minnesota's Earned Sick and Safe Time law.

Your Odyssey Awaits:

Ready to create lasting memories, enrich lives, and be part of an extraordinary journey? Join Odyssey Resorts, where every day is a new adventure, and your story is yet to be written.

We have some exciting things happening at Grand Superior Lodge, including the brand-new Lake Superior Burger Co. nestled in our picturesque resort on the shores of Lake Superior! We're seeking an enthusiastic Wedding & Events Server who is passionate about hospitality and eager to create memorable experiences for our guests.

Key Responsibilities:

• Event Setup: Assist with the elegant setup of tables, linens, chairs, and other essentials for banquet events, ensuring a beautiful and welcoming atmosphere.
• Warm Welcomes: Greet guests promptly and with a friendly demeanor, making them feel immediately at home.
• Order Management: Take food and beverage orders accurately and efficiently, entering them into the point-of-sale system with precision.
• Timely Delivery: Serve food and beverages from the kitchen and bar to guests promptly, ensuring a seamless dining experience.
• Guest Satisfaction: Monitor and observe guests’ dining experiences, ensuring they are delighted with their food and service. Respond promptly and courteously to any requests or concerns.

EDUCATION, EXPERIENCE

High school diploma or equivalent education degree (GED) preferred but not required; less than one-year related experience; or acceptable equivalent combination of education and experience.

COMPETENCIES, SKILLS, ABILITIES

To perform the job successfully, an individual should demonstrate the following competencies, skills and abilities:

• Ability to be adaptable and flexible.
• Ability to operate, clean and maintain equipment.
• Upholds Odyssey Values and the principles of HEART.
• Adhere to safety and sanitation standards.
• Respond to guest complaints ensuring guest satisfaction.
• Foster and promote a cooperative working climate.
• Display honest and ethical behavior.
• Prioritizes and plans work activities.
• Uses time efficiently.
• Expresses self well in conversations with others with the ability to instill a sense of confidence in the company’s services.
• Ability to accept constructive criticism while dealing calmly and effectively in high-stress situations.
• Maintains acceptable attendance and punctuality.
• Ability to read, analyze and interpret documents such as safety rules, operating manuals, etc.
• Ability to effective present information and respond to customers.
• Ability to calculate figures and amounts such as discounts.
• Ability to interpret a variety of instructions furnished in written or oral form.
• Ability to use a computer for job-related software programs.

Join us and be a part of creating unforgettable experiences for our guests! Apply today!

Odyssey Resorts is an equal opportunity employer committed to a policy of nondiscrimination with respect to race, color, religion, sex, national origin, and any other class protected by federal, state, or local law, including, but not limited to, medical condition, disability, marital status, age, sexual orientation, or pregnancy.

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